Frequently Asked Questions

Everything you need to know about your Jaded London order.

How long does international shipping take?

Standard international shipping typically takes 7-10 business days, while express options are available for delivery within 2-4 business days depending on your location.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags still attached to be eligible for a refund.

How do I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer restocks on sold-out items?

Many of our popular pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we release more units.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, and Klarna for flexible 'Buy Now, Pay Later' options.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our oversized fits.