Returns & Exchanges

We want you to be obsessed with your Jaded London pieces, but if something isn't quite right, you can return your items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and still have the original tags attached.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place your items in the original packaging, ensuring all original labels and hygiene seals are intact.

• 3.
  Ship It Back

  Download and print your pre-paid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.